Additional information
| Color | OFF WHITE, RED |
|---|---|
| Size | XS, S, M, L, XL, Custom |
At Euphoria, we are committed to providing high-quality luxury fashion items and exceptional customer service. Due to the nature of our products and services, we have a strict no-refund policy. Please read this policy carefully before making a purchase.
1. No Refunds
1.1. All sales are final. We do not offer refunds for any purchases made on our website.
2. Exchanges and Adjustments
2.1. While we do not offer refunds, we do provide customization and adjustment services to ensure you are satisfied with your purchase.
2.2. If you require any alterations or adjustments to your garment, please contact our customer service team at info@euphoriaofficial.com or +971 50 442 6466. We offer customization up to size XL at the same price, with additional charges for sizes above XL.
3. Damaged or Defective Items
3.1. If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.
3.2. To report a damaged or defective item, please email us at info@euphoriaofficial.com with your order number, a description of the issue, and photos of the damaged or defective item.
4. Customized Orders
4.1. Customized orders are tailored specifically to your measurements and preferences. As such, these items are non-refundable and non-exchangeable.
5. Return Shipping
5.1. In the case of approved exchanges or adjustments, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
Euphoria
- Email: info@euphoriaofficial.com
- Phone: +971 50 442 6466
We appreciate your understanding and thank you for choosing Euphoria for your luxury fashion needs.